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Roles & Permissions

Who can do what in your org — and how to customize it.

The basics

Every server starts in Basic mode with three tiers:

Tier Who What they can do
Member Everyone in your org Join events, use the loot hub, industry tools and voice tools, read Comms Ops, the Alliance Hub and Threat Intel, and track their own career
Officer Your event & loot organizers Everything members can, plus the staff surfaces — tickets, treasury, roster, recruitment, attendance, fleet dashboard, org chart, Voice Hubs, a view-only Role Menus page, and a view-only Server Settings (officers don't get the settings cog — open it from a link an admin shares, or /guilds/<server>/settings)
Admin Server owners / leadership Everything, including changing Server Settings, building and posting role menus, and the public website CMS. Requesting deletion of the org's data is reserved for the Discord server owner

Officer and Admin are mapped from your Discord roles in Server Settings → Core → Access & Roles. Members with Discord's Manage Server or Administrator permission count automatically.

If you remove the bot and add it back later, nobody keeps Officer or Admin from before. The server owner has Admin straight away. Everyone else gets their tier back from the Discord roles they hold now, usually within a few seconds of the bot rejoining. Ranks and personal settings are kept.

Advanced mode: permissions per rank

Bigger orgs often want more nuance than three tiers — a Logistics rank that can view the treasury, or a probationary rank that can't open loot sessions yet. That's Advanced mode:

  • Every rank in your org chart gets its own set of feature toggles, managed in a matrix on Server Settings → Permissions.
  • Members with no rank have their own pinned row in the matrix, so nobody falls through the cracks.
  • Grants work both ways: you can open staff surfaces (like the treasury view) to a trusted rank, or restrict member surfaces (like events) from one.
  • Management can be delegated too: the Events Management and Loot Management toggles let a rank run recurring schedules, roulette, and loot sessions without making them full officers, Voice Hub Management opens the Voice Hubs page to a rank, and Industry Management lets a rank approve work orders and payouts and run the org stockpile, reorder thresholds and crafting assignments as those Industry features roll out. Comms Management lets a rank run Star Comms ops (assignments, open/close, ACARS, presets, rules), and Threat Intel Management lets a rank add and edit threat verdicts and dossiers.

You can't lock yourself out

Officers and admins always keep their tier's access, whatever the matrix says. Rank toggles only affect regular members — and switching back to Basic instantly restores the classic ladder, keeping your grants saved for later.

Turning it on

Advanced mode is rolling out gradually. When it's enabled for your server, the switch lives in Server Settings → Core → Access & Roles; flipping it seeds every rank with normal member access, so nothing changes until you start customizing. If the switch tells you it isn't enabled yet, reach out on the support Discord.

Good to know

  • Ranks themselves are created and ordered in Org Chart — the Permissions matrix only decides what each rank can use.
  • Deleting a rank discards its toggles; its members follow the "Unranked members" row until they're re-ranked.
  • In Discord, a member whose rank lacks a module can still see its slash commands — running one just answers privately that their rank doesn't have access.

Keeping Discord roles and ranks in step

You can tie your org's ranks to Discord roles so the two don't drift apart:

  1. On the Org Chart, map a Discord role to each rank.
  2. In Server Settings → Permissions → Discord role sync, turn on Rank sync enabled and pick a Default mode:
    • Discord → rank — holding the role sets the member's rank.
    • Rank → Discord — promotions give the member the role.
    • Both ways — either side updates the other.
    • Off — no syncing.
  3. Before the first pass re-ranks anyone, you see a preview of what would change and confirm it.

Strict: no mapped role means no rank clears a member's rank when they hold none of the mapped roles. Leave it off unless you're sure every rank has a role mapped.